Privacy Policy for Caos Labs
Last updated: June 26, 2025
Caos Labs ("we," "our," or "us") values your privacy and is committed to protecting your personal data. This Privacy Policy describes how we collect, use, and handle your information when you use our AI-based services and APIs ("Services").
Information We Collect
We only collect the information necessary to provide our Services and improve user experience:
- Account Information: When signing up via OAuth2 (Google or GitHub), we collect basic profile information such as your email address, name, and profile picture. We do not collect or store passwords.
- Uploaded Data: Any images, text, or other content you upload while using our Services are securely stored and used internally solely for improving our AI models.
How We Use Your Information
We use your personal information to:
- Provide and maintain our Services.
- Authenticate your identity via OAuth2.
- Improve and optimize our AI models internally.
We do not use your data for marketing or advertising purposes.
Sharing Your Information
We do not share, sell, or disclose your personal data to third parties. Uploaded data is exclusively used internally to enhance our AI models.
Opt-Out for Business Users
Business users have the explicit option to opt out of data collection for improving our AI models. If you are a business user and wish to opt out, please contact us directly at support@caoslabs.com.
Data Storage and Security
Your data is stored securely using industry-standard encryption and security measures:
- Storage: Data is stored in AWS S3 and AWS Redshift.
- Security: All data transactions are encrypted via HTTPS. Access is strictly controlled internally.
User Rights
You may request access to, correction of, or deletion of your personal and uploaded data at any time by contacting us at support@caoslabs.com.
Upon request, we will delete your profile data and any uploaded data associated with your account.
Cookies and Tracking
We do not use cookies or any tracking technologies.
Payments
Payments are securely handled through Stripe. We do not collect or store your financial information.
Age and Consent
Our Services are intended for users aged 18 or older. We do not knowingly collect information from minors.
Regulatory Compliance
We adhere to applicable privacy laws and regulations in Mexico and the United States, including the Ley Federal de Protección de Datos Personales en Posesión de los Particulares (LFPDPPP).
Changes to This Policy
We may update this Privacy Policy periodically. Any changes will be communicated clearly through our website or directly to your registered email address.
Contact Information
If you have questions or requests regarding this Privacy Policy, please contact us at:
- Email: support@caoslabs.com
Thank you for trusting Caos Labs with your information.